VideoEngager Genesys API Test Harness

Index View Source

Not Authenticated

POST Local Authentication

Email:

Password:

GET PAK Authentication

Partner API Key:

External ID:

Email:

Public API (No Authentication)

GET Get Availability (/api/genesys/callback/{tenantId}/availability)

Tenant ID:

Start Date:

Number of Days:

API (Tenant Members)

POST Create Callback (Tenant) (/api/genesys/callback/tenant/{tenantId})

Tenant ID:

First Name:

Last Name:

Customer Number:

Customer Email:

Desired Time:

Duration (minutes):

Queue ID (optional):

Script ID (optional):

DELETE Delete Callback (Tenant) (/api/genesys/callback/tenant/{tenantId}/{conversationId})

Tenant ID:

Conversation ID:

DELETE Delete by Schedule ID (Tenant) (/api/genesys/callback/byScheduleId/tenant/{tenantId}/{scheduleId})

Tenant ID:

Schedule ID:

GET List Callbacks for Tenant (/api/genesys/callback/list/tenant/{tenantId}/{from}/{to})

Tenant ID:

From Date & Time:

To Date & Time:

Preferred Agent (optional):

Order By:

Page Size:

GET Get Single Callback (Tenant) (/api/genesys/callback/tenant/{tenantId}/{conversationId})

Tenant ID:

Conversation ID:

PATCH Update Callback (/api/genesys/callback/tenant/{tenantId}/{conversationId})

Tenant ID:

Conversation ID:

New Date & Time:

Legacy API (Deprecated)

POST Create Callback (Legacy) (/api/genesys/callback)

First Name:

Last Name:

Customer Number:

Customer Email:

Tenant ID: